Office Receptionist

CLA has an immediate need for an experienced Front Office Receptionist to join a well-established and fast-paced law firm located in the Columbia, SC area. This position will provide receptionist coverage and assist attorneys and paralegals with administrative duties. 

Responsibilities:

• Pleasantly and professionally answers and properly routes incoming calls, takes clear telephone messages
• Pleasantly and professionally greets and announces all visitors, clients, third parties, and vendors
• Picking up and distributing mail to recipients, dropping off mail if necessary
• Maintaining office supplies
• Ensures reception, kitchen, conference rooms, and visiting areas are maintained to firm standards

• Manages office supplies inventory and stock general supplies daily, reviews inventory of incoming supply invoices to ensure delivery of all supplies on order
• Arranges depositions and meetings
• Ensures all meeting/conference requirements are coordinated (e.g., Audio/Visual, conference room set-ups and conference room refrigerator are stocked)

• Acting as a local courier
• Open new client files and set up hard files, as requested

• Copy all files and documents brought in by clients and ensure that copies are routed to the appropriate case and staff member
• Prepare letters to clients for case rejection, closing etc.
• Make Banking Deposits
• Open certain claims in a timely matter including liability/Medpay, subrogation claims, etc.
• Schedule client appointments, consultations, and meetings
• Calendar for supervising attorney
• Assisting the paralegals and attorneys with correspondence and other administrative duties as assigned
• Note every client contact in client files in real-time

Minimum and Additional Qualifications:

• Excellent customer service skills
• Be able to work as part of a team
• Able to adapt to a constantly changing, fast-paced environment
• Possess a valid driver’s license and reliable transportation
• Prior experience in a law firm is preferred
• Prior experience in customer service is preferred
• Able to use multi-line telephone system
• High school diploma is required but an associate’s degree or higher is preferred
• Able to handle sensitive material with discretion
• Excellent word processing skills and knowledge of the MS Office suite
• A professional, yet friendly demeanor is required

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.